Wednesday, March 30, 2016

Creavitity

New media provides a great platform to improve people imagination and creativity. New media foster creativity and help business to build their beneficial strategy. In the article, "Twitter Serves Up Ideas From Its Followers", it states that companies use Twitter to get their customers feedback. Companies can improve their weakness and keep their strengths so that build higher profit. As we can see, new media foster creativity and not limit people thoughts. And make impossible ideas become real change.
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1 comment:

  1. UnknownMay 15, 2016 at 2:56 PM

    Hi Shan,

    This is true, people's tweets to companies can be monitored to understand what their customers really want. By doing so, they can incorporate ideas and suggestions to build products that better serve their consumers.

    Also, I think its great when companies have customer service twitter accounts that serve as a way for consumers to reach out to companies regarding any issues they have. People can then receive suggestions without having to call the company's customer service line. The only con is that it may take a few minutes or so for the company to respond. It's perfect for people who submit questions when they are unavailable to call the company.

    Stavros

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